Privacy Policy

Surbhi Gupta, operating as Bay Area Property Hub (CA DRE# 02314083), affiliated with eXp Realty of California, Inc. (CA DRE# 01878277), located at 2603 Camino Ramon, Suite 200, San Ramon, CA 94583 (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bayareapropertyhub.com (the “Website”).

  1. Information We Collect

We may collect the following types of information:

Information you provide directly: When you fill out a contact form, inquiry form, property request, or newsletter signup, we may collect your name, email address, phone number, and any message or details you choose to share with us.

Information collected automatically: When you visit the Website, we may automatically collect certain technical information, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, and similar usage data, through cookies and similar technologies.

Information from third parties: We may receive information about you from third-party services such as multiple listing services (MLS), advertising platforms, or analytics providers.

  1. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide real estate services;
  • Contact you by email, phone, or text message regarding your inquiry, properties, or services;
  • Send you property updates, market information, or newsletters (where you have opted in);
  • Improve and personalize your experience on the Website;
  • Analyze Website usage and performance;
  • Comply with legal obligations and protect our rights.
  1. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With eXp Realty of California, Inc., our affiliated brokerage, to facilitate real estate services;
  • With trusted third-party service providers who assist us in operating the Website and conducting our business (such as email, hosting, CRM, or analytics providers), under confidentiality obligations;
  • With lenders, escrow companies, title companies, or other transaction-related parties, only as necessary and with your awareness, to facilitate a real estate transaction;
  • When required by law, court order, or governmental authority, or to protect our legal rights, safety, or property.
  1. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand visitor behavior. You can control or disable cookies through your browser settings; however, disabling cookies may affect certain features of the Website. We may use third-party analytics tools (such as Google Analytics) that collect and process data in accordance with their own privacy policies.

  1. Communications and Opt-Out

By submitting your information through any form on this Website, you consent to receive communications from us by email, phone, and/or text message (SMS) regarding your inquiry and related services. Message and data rates may apply. You may opt out at any time by:

  • Replying “STOP” to any text message;
  • Clicking “unsubscribe” in any marketing email;
  • Contacting us directly using the information below.
  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and disclose about you;
  • The right to request deletion of your personal information, subject to certain exceptions;
  • The right to correct inaccurate personal information;
  • The right to opt out of the sale or sharing of your personal information (note: we do not sell your personal information);
  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to verifiable requests in accordance with applicable law.

  1. Third-Party Links

The Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

The Website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting to the Website with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Surbhi Gupta Bay Area Property Hub Real Estate Salesperson, CA DRE# 02314083 eXp Realty of California, Inc., CA DRE# 01878277 2603 Camino Ramon, Suite 200, San Ramon, CA 94583 Phone: 408-913-0477 Email: surbhi@bayareapropertyhub.com